Instating Mediators (Proposal to formally amend the Governance)

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LadyKirsten
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Instating Mediators (Proposal to formally amend the Governance)
Type: 
Amendment to site governance

This proposal is to formally introduce a mediator position onto the site. These will be specially trained players who will assist with mediations and social duties. Mediators are the first responders to conflicts onsite. They train players who need extra help with abiding by the Code of Conduct and when players break the code or their social contracts they are often the ones who bring it to the Social Leads attention. During mediations, they are the neutral party that helps the aggrieved players work toward a solution. It is an optional position onsite, and no one is forced to be a mediator if they don't want to.

Having Mediators removes a current bottleneck in authority. Having only two people responsible for all of the training/punitive action/social duties onsite isn't desirable or practical. The mediator position will spread out the work to avoid overloading the leaders onsite.

I'd like to address an issue that came up in the forum thread so that there can be some clarification here (so people don't have to go all the way back to read it in the forums). What makes the Social leads different from Mediators? Leads still set policy and train Mediators. They handle the most difficult situations. Social Leads also have the sole authority to give instant red strikes.

The following questions will help set up whether or not we add this new position to the site, the baseline for how they are voted in, what their powers would be, and what happens if a mediator abuses their position.


Mediators
Are you in favor of instating a Mediator position onsite?

1
Are you in favor of having a 40XP prerequisite for a player to be allowed to take the Mediator test? (Like we have for A/SH's)

2
Would you like to see Social Leads in charge of voting to approve mediators? Or would you like to see the entire mediator team voting to approve new members?

3
What would you like to see as a minimum percentage of favorable votes in order for a person to join the Mediators?

4
Starvation mode would be when the Mediators have less than 4 members. When this occurs, getting the minimum percentage of votes can be more difficult. In order to move quickly, should there be special rules to allow Leads to move the vote forward more quickly? While in Starvation mode should the social leads be able to vote to approve new members without waiting for a vote from the entire department?

5
Mediators will be given special training in order to help them know when an action crosses into disciplinary territory and when it is something that just requires a talking to. Given this additional knowledge base, what do you believe their permissions should be?

5-2
If a mediator is allowed to give Yellow Strikes (pending votes) should one of the Social Leads review it before it's submitted? This would allow two sets of eyes per strike. The first being the Mediator who spots the action, compiles the evidence, and writes up the report. Then the Social Lead would double check it to make sure it was all correct before sending it through. Would you like to see Mediators able to give yellow strikes with the possibility of having a Lead review it before it's official?

6
The responsibilities given to Mediators are very serious ones. Any abuse of position is a serious concern. If a mediator is found to have abused their position or power, what do you believe the punishment should be?

7
We hold Mediators to a high standard onsite. They are guardians and helpers, and so they are given more serious concern when they break the code of conduct. If a mediator is involved in a Notation (that is unrelated to an abuse of power) what should the reaction be?

8
We hold Mediators to a high standard onsite. They are guardians and helpers, and so they are given more serious concern when they break the code of conduct. If a mediator is involved in a Yellow Strike (that is unrelated to an abuse of power) what should the reaction be?

9
We hold Mediators to a high standard onsite. They are guardians and helpers, and so they are given more serious concern when they break the code of conduct. If a mediator is involved in a Red Strike (that is unrelated to an abuse of power) what should the reaction be?

Additional Comments
If you have any additional notes, please include them here.

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Proposal help:
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9 out of 34 potential voters (26 %) responsed to this proposal. 9 out of 17 potential voters active on the site while the proposal was open (53 %) responded to this proposal.
Based on the percentage of active voter responses: Enough voters have participated for the results of this proposal to be accepted.

Summary of responses reflects how many users selected a given value in the poll. In general, the larger the number the stronger the overall preference for that result. Text responses are briefly summarized but should be read individually.

Summary of responses

 
Mediators
Yes9
1
Yes9
2
Only Leads should vote2
The entire Mediator team should vote7
3
I don't think there should be a minimum percentage of yes votes for a player to join1
I would like a minimum percentage (50%) for a player to be approved to join the mediators1
I would like a minimum percentage (75%) for a player to be approved to join the mediators6
I believe the votes should be unanimously in favor for a new player to join the mediators1
4
Yes, in emergencies they can vote to approve people more quickly8
No, even though it may take longer to approve players it should be the whole mediator group voting1
5
Mediators should be allowed to give out Notations2
Mediators should be allowed to give Notations and Yellow strikes4
Mediators should be allowed to give out any punitive action2
Mediators shouldn't be allowed to handle punitive actions1
5-2
Yes, I think that having a second set of eyes would be good9
6
The Social Leads should review and determine the action taken4
The Mediator Department should review and determine the action taken2
The Mediator should be given an automatic Yellow strike1
The Mediator should be given an automatic Red strike4
7
Nothing4
They should be asked to undergo training but are still able to Mediate as normal2
They should be unable to Mediate for one month but will then be allowed to rejoin the department without resubmitting their test2
They should be unable to Mediate for one month and then need to resubmit their test to become a Mediator again2
8
They should be unable to Mediate for 6 months but will then be allowed to rejoin the department without resubmitting their test3
They should be unable to Mediate for 6 months and then need to resubmit their test to become a Mediator again6
9
They should be unable to Mediate for 12 months and then need to resubmit their test to become a Mediator again6
They should never be able to Mediate again3
Additional Comments
Left Blank6
User entered value3
Average submission length in words (ex blanks)36.00
Additional Comments
Left Blank9
User entered value0
Average submission length in words (ex blanks)0
Showing all results. 9 results total.

Detailed responses

Mediators123455-26789Additional CommentsAdditional Comments
YesYesOnly Leads should voteI would like a minimum percentage (75%) for a player to be approved to join the mediatorsYes, in emergencies they can vote to approve people more quicklyMediators should be allowed to give Notations and Yellow strikesYes, I think that having a second set of eyes would be goodThe Social Leads should review and determine the action taken
The Mediator Department should review and determine the action taken
They should be unable to Mediate for one month but will then be allowed to rejoin the department without resubmitting their testThey should be unable to Mediate for 6 months but will then be allowed to rejoin the department without resubmitting their testThey should be unable to Mediate for 12 months and then need to resubmit their test to become a Mediator againIf mediators are intended to help the (social) leads, then I feel the leads should have to sole ability to choose and vote for who they feel is the best fit to work with them.
YesYesThe entire Mediator team should voteI believe the votes should be unanimously in favor for a new player to join the mediatorsYes, in emergencies they can vote to approve people more quicklyMediators shouldn't be allowed to handle punitive actionsYes, I think that having a second set of eyes would be goodThe Social Leads should review and determine the action takenThey should be unable to Mediate for one month but will then be allowed to rejoin the department without resubmitting their test
They should be unable to Mediate for one month and then need to resubmit their test to become a Mediator again
They should be unable to Mediate for 6 months but will then be allowed to rejoin the department without resubmitting their testThey should never be able to Mediate again
YesYesOnly Leads should voteI would like a minimum percentage (75%) for a player to be approved to join the mediatorsNo, even though it may take longer to approve players it should be the whole mediator group votingMediators should be allowed to give out NotationsYes, I think that having a second set of eyes would be goodThe Social Leads should review and determine the action taken
The Mediator should be given an automatic Yellow strike
NothingThey should be unable to Mediate for 6 months but will then be allowed to rejoin the department without resubmitting their testThey should be unable to Mediate for 12 months and then need to resubmit their test to become a Mediator again
YesYesThe entire Mediator team should voteI would like a minimum percentage (75%) for a player to be approved to join the mediatorsYes, in emergencies they can vote to approve people more quicklyMediators should be allowed to give Notations and Yellow strikesYes, I think that having a second set of eyes would be goodThe Mediator should be given an automatic Red strikeNothingThey should be unable to Mediate for 6 months and then need to resubmit their test to become a Mediator againThey should be unable to Mediate for 12 months and then need to resubmit their test to become a Mediator again
YesYesThe entire Mediator team should voteI would like a minimum percentage (50%) for a player to be approved to join the mediatorsYes, in emergencies they can vote to approve people more quicklyMediators should be allowed to give Notations and Yellow strikesYes, I think that having a second set of eyes would be goodThe Mediator should be given an automatic Red strikeNothingThey should be unable to Mediate for 6 months and then need to resubmit their test to become a Mediator againThey should be unable to Mediate for 12 months and then need to resubmit their test to become a Mediator againFor abuse of their power and position, I would upgrade the Red strike to a Red strike *and* never being allowed to be a Mediator again.
YesYesThe entire Mediator team should voteI would like a minimum percentage (75%) for a player to be approved to join the mediatorsYes, in emergencies they can vote to approve people more quicklyMediators should be allowed to give out any punitive actionYes, I think that having a second set of eyes would be goodThe Social Leads should review and determine the action takenThey should be unable to Mediate for one month and then need to resubmit their test to become a Mediator againThey should be unable to Mediate for 6 months and then need to resubmit their test to become a Mediator againThey should be unable to Mediate for 12 months and then need to resubmit their test to become a Mediator again
YesYesThe entire Mediator team should voteI don't think there should be a minimum percentage of yes votes for a player to joinYes, in emergencies they can vote to approve people more quicklyMediators should be allowed to give out NotationsYes, I think that having a second set of eyes would be goodThe Mediator should be given an automatic Red strikeThey should be asked to undergo training but are still able to Mediate as normalThey should be unable to Mediate for 6 months and then need to resubmit their test to become a Mediator againThey should never be able to Mediate againI'm making the assumption on questions 7, 8 and 9 that "is involved in" means "is at least one of the recipients of" a notation/yellow strike/red strike. If that's the incorrect assumption (if 'involved in' includes 'awarded' or 'consulted on'), then ignore my responses for 7, 8 and 9. Thank you!
YesYesThe entire Mediator team should voteI would like a minimum percentage (75%) for a player to be approved to join the mediatorsYes, in emergencies they can vote to approve people more quicklyMediators should be allowed to give out any punitive actionYes, I think that having a second set of eyes would be goodThe Mediator Department should review and determine the action takenThey should be asked to undergo training but are still able to Mediate as normalThey should be unable to Mediate for 6 months and then need to resubmit their test to become a Mediator againThey should never be able to Mediate again
YesYesThe entire Mediator team should voteI would like a minimum percentage (75%) for a player to be approved to join the mediatorsYes, in emergencies they can vote to approve people more quicklyMediators should be allowed to give Notations and Yellow strikesYes, I think that having a second set of eyes would be goodThe Mediator should be given an automatic Red strikeNothingThey should be unable to Mediate for 6 months and then need to resubmit their test to become a Mediator againThey should be unable to Mediate for 12 months and then need to resubmit their test to become a Mediator again